How to use the Walk and Talk Cards.
Start with the green coloured cards, then move to the amber, then the red. Just like the traffic lights! There is no set order within the colours except to begin with the green 'start' card. Not all of the questions need to be asked, follow your intuition and even allow some silence for processing if that feels right. The purple 'rescue' cards may be used at any time to build resilience, if necessary.
When listening to the other person, listen with the following attitude:
Cultivate a sense of warm regard
It is important to note that BEST RESULTS are achieved by respecting the process provided by the open-ended questions on the Walk and Talk Cards. Resist the temptation to offer your own ideas or advice, you may be pleasantly surprised by the results!
A permanent pen may be used to write on the blank cards for follow-up actions.